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Why Employee Experience is as just important as Customer Experience

For a firm to succeed, employee experience, commonly referred to as employee engagement or workplace culture, is just as crucial as consumer experience. A good employee experience can result in a good customer experience, as the two are very closely related.

Customer satisfaction is a direct result of satisfied staff. Employees are more likely to deliver outstanding customer service and go above and beyond for consumers when they are involved in and satisfied with their employment. Higher client satisfaction and loyalty may result from this.

A good working environment can increase employee retention. Employee retention is higher when they feel appreciated and happy with their work. In the long run, this can save a company money by lowering the expense of recruiting and training new personnel.

A company's reputation may be impacted by employee satisfaction. Employees are more inclined to promote their employer favorably when they are content and engaged. As a result, the business may gain a stronger reputation, draw in more clients, and recruit top staff.

Innovation is greatly influenced by the employee experience. Employees are much more likely to generate unique ideas and solutions for the business when they feel valued and empowered. New goods, services, and business strategies might result from this, which would spur development and profitability.

We can draw the conclusion that a company's success depends on both consumer and staff satisfaction. Companies may boost customer loyalty, retention, brand, and innovation by investing in employee experience and fostering a positive workplace culture.

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Felix Mendoza - Operations - HR Accounts Manager
Felix Mendoza
Operations - HR Accounts Manager

Why Outsourcing your HR requirements is more important than you think

Many companies are spending billions just for them to build an amazing HR team. It is because in order for a corporation to succeed, human resources (HR) are essential.

Why Annual Appraisals and Performance Reviews are Important

Annual appraisals and performance reviews are important for a number of reasons. They give managers and staff a way to talk about their accomplishments from the previous year and set objectives for the upcoming one. Additionally, they offer an opportunity for discussion and collaboration, which can enhance total productivity and efficiency.

Emiratisation and how it affects private businesses in the UAE

Many firms will be tested by the new Emiratisation order, which requires businesses with more than 50 employees to expand their Emiratisation proportion by 2% annually. It's difficult to find and keep Emirati talent in the UAE labor market, which is why it appears that any current Emirati employee population (depending on employee headcount) won't be taken into account when setting the quota.

HR Software

A HR platform is created to digitize and simplify many of the activities that HR practitioners are required to perform. The Middle East's HRMS software is a terrific tool for monitoring employee information for uses like attendance control, applicant tracking, payment system assistance, and other duties that support corporate operations.

What is WPS and how does this affect my business?

All businesses that have registered with the Ministry are expected to pay their employees' wages on time in compliance with UAE laws and regulations. This could be done through the Wages Protection System or any other system authorized by the Ministry, depending on the system in existence.

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Emiratisation

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Importance of Human Resource

Importance of Human Resource

Every company’s culture can be developed, reinforced, or changed with the use of human resources. HR is responsible for several crucial aspects of organizational culture, compensation and performance management, development and training, hiring and onboarding, and reinforcing company values.

Introducing our HR System Partner: Palm HR

Palm HR is one of the fastest growing a robust HR systems available in the GCC. They are a fully automated HRMS and your path to building a streamlined and consistent employee experience. It has everything modern HR teams need to manage, grow and engage their people without compromise.

Our HR Software Partner: Palm HR
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Penalties in UAE

Many businesses are penalized every year for misunderstanding or disobeying the labor laws in the United Arab Emirates. These laws and guidelines established by the Ministry of Human Resources and Emiratization (MOHRE). It covers all things related to the hiring process, conditions of employment, benefits, and termination of employees.

We care about your business

We Care

You have put your blood, sweat and tears into your business and you deserve a partner who understands. Our promise is that we will treat your business like our own.

Xero experts

We are Xero Platinum Partners and are experts in using Xero. Xero is continuously making improvements and enhancements to its software and we believe it's the best accounting software available for your operational and accounting needs.

Xero Accounting Software Experts
Supporting your business with accounting, bookkeeping, and software implementation tasks

Supporting your Growth

In 2021, we supported our clients to grow their revenues by 98%. We work with 100’s of diversified clients and advise them on sustainable growth strategies.

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